About Us_Customer Support

Customer Support

DuPont Soy Polymers treats each customer and their needs as unique. Pro-Cote� Brand Soy Polymers are designed to support customers' strategies for quality, cost, productivity and differentiated end-product benefits. Our products are only a portion of our total value package. It is the combination of immense DuPont capabilities and expert application technology that provides customers with vital business solutions appropriate for addressing today's challenging business environment.

Knowledgeable Sales and Applied Technology. Our preferred approach is to develop close working relationships with our customers. This relationship provides the opportunity for Applied Technology and Sales Support Teams to thoroughly analyze and address individual needs. Industry-specific academic training and extensive real-world experience enable our teams to adapt the most appropriate product solutions to unique manufacturing situations at the customer.

Laboratory Capabilities. DuPont Soy Polymers is equipped with research facilities and expertise necessary to analyze formulations and end-product characteristics. This allows us to make appropriate recommendations to fully address customer needs. Technicians are trained and experienced in the use of specialized equipment and understand the importance of following standard industry procedures to develop the most effective results.

Responsive Customer Service. Customer service is our top priority. Our products are supported by an experienced Customer Service Team. We maintain an up-to-date customer database to provide full service, cost-effective order processing, and quick response time. With representatives available to assist you around the clock, we go the extra mile to ensure on-time, damage free delivery of our product for domestic and export shipments.

Contact our Customer Service Department directly at (800) 325-7137 (Toll Free, U.S.) or (502) 634-8833, Ext. 236 (International).

Worldwide Scope. DuPont Soy Polymers organizes around multifunctional Business Teams located throughout the world to support our primary objective of improving customer profitability. Our established global resource network of industry professionals focuses on continued research into worldwide markets to identify viable opportunities and deliver the best solutions.


	Our Mission Customer Support Safety, Health and Environment		Customer Support DuPont Soy Polymers treats each customer and their needs as unique. Pro-Cote� Brand Soy Polymers are designed to support customers' strategies for quality, cost, productivity and differentiated end-product benefits. Our products are only a portion of our total value package. It is the combination of immense DuPont capabilities and expert application technology that provides customers with vital business solutions appropriate for addressing today's challenging business environment. *Knowledgeable Sales and Applied Technology. Our preferred approach is to develop close working relationships with our customers. This relationship provides the opportunity for Applied Technology and Sales Support Teams to thoroughly analyze and address individual needs. Industry-specific academic training and extensive real-world experience enable our teams to adapt the most appropriate product solutions to unique manufacturing situations at the customer. Laboratory Capabilities.* DuPont Soy Polymers is equipped with research facilities and expertise necessary to analyze formulations and end-product characteristics. This allows us to make appropriate recommendations to fully address customer needs. Technicians are trained and experienced in the use of specialized equipment and understand the importance of following standard industry procedures to develop the most effective results. *Responsive Customer Service.* Customer service is our top priority. Our products are supported by an experienced Customer Service Team. We maintain an up-to-date customer database to provide full service, cost-effective order processing, and quick response time. With representatives available to assist you around the clock, we go the extra mile to ensure on-time, damage free delivery of our product for domestic and export shipments. Contact our Customer Service Department directly at (800) 325-7137 (Toll Free, U.S.) or (502) 634-8833, Ext. 236 (International). *Worldwide Scope.* DuPont Soy Polymers organizes around multifunctional Business Teams located throughout the world to support our primary objective of improving customer profitability. Our established global resource network of industry professionals focuses on continued research into worldwide markets to identify viable opportunities and deliver the best solutions.